FAQ

What's the minimum order quantity?: Menus start at 25. Coasters start at 100. Aprons and apparel start at 12. Takeout packaging starts at 100. Volume discounts kick in at 500+ pieces for most categories.
How long does production take?: Menus and coasters: 3-5 business days. Apparel: 10-12 business days. Packaging: 7-10 business days. Rush production available — call us with your need-by date.
Can you reproduce my menu redesign across 3 locations with location-specific details?: Yes — multi-location menu programs are common. We produce a master template with your brand and a variable data layer for location-specific details (address, hours, phone). Each location's version is proofed separately.
How do you handle seasonal menu updates?: We store your master menu template and update only the changed sections. Seasonal updates (spring menu, holiday prix-fixe) are submitted as a text-change request — no full redesign required.
Can we put our logo on takeout bags and also on the grease-proof liner inside?: Yes — we produce branded bags, boxes, and liner sheets in the same order. Interior liner printing is a common add-on for burger and sandwich concepts.
What payment methods do you accept?: PayPal, all major credit/debit cards, Apple Pay, Google Pay. Net-30 terms available for established restaurant and hospitality accounts — apply via the wholesale form.
Do you offer standing reorder programs so we never run out of menus?: Yes — inventory-based auto-reorder programs are available. You set a minimum stock level; we monitor and trigger reprints automatically. No more mid-service menu shortages.
Can aprons be customized per department (kitchen vs. front-of-house)?: Yes — kitchen bib aprons and server waist aprons are typically different styles with the same logo treatment. We quote multi-style orders together.
What if my menus arrive with a printing error?: Send photos within 7 days. Errors caused by our production are reprinted at no charge on rush priority. Errors matching an approved proof are quoted as a reprint.
Do you handle franchise or multi-unit programs with different operators?: Yes — franchise print programs with individual operator ordering under a master brand template are a common structure. Contact us about our multi-unit brand program.